Was your British Airways flight late? If your flight was delayed and you were stranded at the airport for long hours, you may be entitled to British Airways flight delay compensation. Although the airline makes every effort to fly as per their schedules, there are times your flights get delayed or canceled. You can rest assured that the airline lets you claim compensation under UK/EC Regulation No 261/2004. However, some conditions apply when requesting the same. Read the detailed Air Passenger Rights and details below to know what your options are when your British Airways (BA) flight gets delayed or canceled.
Are You Eligible For British Airways Flight Delay Compensation?
Ever been stuck at the airport, watching your British Airways flight get pushed back for hours? You might be owed money! Yes, under EU and UK flight rules (EU 261/UK 261), you can claim compensation for delayed flights if:
- There’s a big delay: Your flight arrives at its final destination more than 3 hours later than the scheduled arrival time. The British Airway flight delay is measured based on when the aircraft doors open at the destination, not the departure time.
- Type of Flights: When your flight either:
- Took off from a UK or EU airport on any airline, or
- Landed in a UK or EU airport and was operated by British Airways.
- Delay was the airline’s flight: The flight delay was due to reasons within British Airways’ control, such as technical issues or staff shortages. Compensation is not payable for “extraordinary circumstances” like severe weather, air traffic control strikes, or security risks.
Remember that you should hold a confirmed booking with a proper e-ticket and check-in to be entitled to compensation. Now, let’s help you break down your rights to compensation from British Airways for your delayed flight.
Your Rights to British Airways Delay or Cancellation Compensation
If you are wondering whether you can claim compensation for a British Airways cancelled or delayed flight? Here are your detailed rights for each BA flight gone wrong
You will get compensation for delayed flights when,
- It arrives 3+ hours late at your final destination
- The delay is the airline’s fault.
- The delay is not caused by any ‘extraordinary circumstance’ such as weather or air traffic control problems.
BA offers compensation on cancelled flights when,
- The airline notifies about cancellation less than 14 days before departure, and the reason is within British Airways control.
Remember, you can not make a BA compensation claim when the airline offers you a re-route with minimal disruption and:
- Notifies you 7-13 days before about flights departing within 2 hours of your original schedule.
- Or notify you less than 7 days before about alternate flights departing within 1 hour of delay and arriving within 2 hours.
- Notifies you 14+ days before departure,
You can even get compensation for overbooking when,
- The airline denies boarding.
- Does not resolve the overbooking issue with an alternate option.
- You had a confirmed booking with a check-in on time.
Rights to Re-Routing or Refunds
- If your flight is canceled:
- Get a new flight to your destination ASAP under similar conditions, or pick a later date if seats are available means re-routing.
- Or get your money back as a refund for the unused part of your ticket.
- If your flight is delayed over 5 hours, you can claim a refund for the parts of your journey you did not fly.
Remember that you have enough time to claim your rights if your booking falls under the situations mentioned above. You have 6 years to claim BA flight compensation for delay or cancellation, and 5 years if you are in Scotland.
How Do I Claim Compensation for a British Airways Flight Delayed?
Ready to get your money now that you know you are eligible? Getting British Airways compensation for a delayed flight, cancelled tickets, denied boarding, and even baggage delays is simple. Here are the easy steps you can follow to do it:
1. Check Your Eligibility
Confirm your delay, cancellation, or overbooking compensation eligibility. If you want to make baggage claims, report issues within 7 days for damaged bags or 21 days for delayed bags.
2. Collect Important Documents and Keep Them Safe
Gather necessary documents for evidence and proof, such as:
- Booking confirmation or e-ticket
- Boarding pass or delay/cancellation notice
- Receipt for expenses during delays
- Property Irregularity Report (PIR) from the airport for baggage.
3. Submit Your Claim
If you need BA delay compensation, submit the online form under Manage My Booking or Customer Relations with proper details and documents. Or else:
- File via BA Baggage claim online
- Request a paper form from the airline’s customer relations if required.
4. Claim Extras
For any delayed flight on British Airways, like 2 hours for short flights, 3 hours for medium flights, and 4 hours for long flights, claim compensation for meals, drinks, and/or accommodation. You can also request a refund if you did not fly upon cancellations and overbookings.
Please note that you will get a response from British Airways within weeks regarding the delayed flight reimbursement. You can contact the airline’s team for more information.
How Much Is British Airways Delay Compensation?
After taking in all the details on eligibility, your rights, and how to claim compensation for a flight delay from British Airways, it’s time you know the amount you receive. Under the UK and EU rules, compensation depends on the flight’s distance and the amount of delay. Here is a short table for your reference:
Flight Distance |
Compensation |
Reduced by 50% (Re-routing Delay) |
Up to 1,500 km |
£220 (€250) |
Under 2 hours |
1,500–3,500 km |
£350 (€400) |
Under 3 hours |
Over 3,500 km |
£520 (€600) |
Under 4 hours |
Remember to review your rights for delay compensation before you file a claim to avoid any disruptions or issues.
What if My Bags Got Delayed on British Airways?
If your luggage is missing after taking a British Airways flight, you can get delayed baggage compensation from the airline. Under the Montreal Convention, you need to know these details for the same:
- File a Property Irregularity Report (PIR) at the airport’s baggage desk before leaving the airport, or contact BA within 21 days if your bags are delayed.
- To make a claim
- Keep your PIR number, boarding pass, and baggage tag.
- Save receipts for necessary expenses (e.g., clothes, toiletries) caused by the delay.
- BA may reimburse reasonable costs for essentials until your bags arrive. There is no fixed amount of compensation, but you can get up to £1,000 from the airline.
So, whenever you face this issue, submit a baggage claim via BA’s online form under Baggage Claims on their official website and include the details. You have 21 days from when your bags are delivered to claim the expenses.
Final Say
So, if your flight was ever delayed, cancelled, overbooked, or faced similar disruption, you will be entitled to compensation. Get enough delay compensation amount, a refund, and even accommodation at a nearby hotel for an overnight delay with British Airways.
Do not let travel disruptions fail your vacation plans! Check your rights, compensation eligibility, and file a claim directly with British Airways.
Frequently Asked Questions
How long does a flight have to be delayed for compensation with British Airways?
A flight delayed for 3 or more hours means you are eligible for compensation from British Airways. You can get up to 400 Euros under the UK/EU law 261/2004, depending on your eligibility.
Is a flight delay 2 hours compensation?
You can generally get compensation for an overnight delay that causes you to miss a connecting flight or is over 3 hours. However, you can still ask for compensation for a 2-hour delay.
How much compensation does British Airways pay?
You can get from €250 per person to a €600 compensation per person from British Airways for EU internal or non-internal flights going a specific distance.
Am I entitled to compensation for a delayed flight UK?
Yes, you are eligible to claim up to £520 in compensation for a delay due to the airline’s flight when flying in or out of the UK.
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